Never miss a patient call.
Your AI receptionist answers on the first ring — 24/7, in 20+ languages.
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Everything your front desk does — answered on the first ring.
SuproCare handles the full administrative call flow and writes back to your EHR in real time. No menus, no transfers, no waiting on hold.
Appointments
Book, reschedule, cancel and confirm across providers and locations. Double-booking guard built in.
New-Patient Intake
Register a new patient on the call, text them a digital intake form, and hold the slot until they complete it.
Prescription Refills
Accepts refill requests, checks refills remaining, routes to the prescriber with controlled-substance safeguards.
20+ Languages
English, Spanish, Hindi, Gujarati and more — detected automatically, spoken back in the caller's language.
EHR Write-Back
Native writes to eClinicalWorks, Athena, Epic and Cerner via HL7 FHIR R4. Every action timestamped in the chart.
Post-Discharge Follow-Up
Outbound calls 24/48/72 hours after discharge. Surfaces red flags and escalates to nursing automatically.
Insurance & Eligibility
Real-time eligibility, benefits, copay and deductible lookup. Prior-authorization status on demand.
Bi-Directional SMS
Text confirmations, reminders, intake links. Patients reply "C" to confirm, "R" to reschedule.
How it works
From the moment a patient picks up the phone.
- 1Patient calls
Your SuproCare agent picks up on the first ring — 24/7, in their language.
- 2Verifies & listens
Identity is verified naturally; the agent asks how it can help and listens patiently.
- 3Acts in your EHR
Books, refills, takes a message, escalates — every action written natively to the chart.
- 4You see everything
Live dashboard, audit trail, and escalation queue — what the agent did and who needs a human.
Built for the way clinics actually run.
SuproCare ships with workflows tuned to the realities of each practice type — not a generic chatbot in a phone tree.
Primary Care
Routine scheduling, refills, lab readouts, post-visit follow-up, insurance verification.
Pediatrics
Parent-friendly intake flows, vaccine recall, school-form requests, sibling scheduling.
Specialty Clinics
Prior-auth status, referral intake, complex insurance mappings, multilingual outreach.
Multi-Location
Per-clinic configuration, per-provider scheduling rules, unified analytics across offices.
A voice agent that actually feels like a teammate.
SuproCare was designed by clinicians and engineers for the moments that matter most: an anxious caller, an abnormal lab, a new-patient registration, a Saturday-morning rush. Warm tone, calm pacing, and the safety guardrails healthcare demands.
- Warm, empathetic neural voice — adapts tone to how the caller sounds.
- Identity verification before any PHI is touched.
- Smart escalation — humans handle only the nuanced cases.
- Every turn, every record, every access — timestamped and auditable.
Thanks for calling Peach Clinic, this is Maya. How can I help you today?
I need to book an appointment for my daughter — she has a cough.
Of course — I can get her in. Could I have her full name and date of birth?
Ready to never miss a patient call again?
See SuproCare answer a live call in 15 minutes. No commitments, no setup fee.
Book a Demo